MY BACKGROUND

Asset Protection Manager / Regional Training and Development SME

2025 - Present 

•  Lead and develop a team of Asset Protection Agents, providing training, coaching, and guidance to ensure compliance with company standards and state laws.
• Lead shrink reduction efforts across several business units
• Direct all theft prevention, safety programs, and loss reduction strategies to minimize shrink and protect profitability.
• Conduct and manage investigations into internal and external theft, fraud, and policy violations, maintaining confidentiality and professionalism throughout.
• Apprehend theft suspects in accordance with Nordstrom policy, including the use of physical detainment and handcuffs when necessary and legally justified.
• Regional Training/Development and Recognition Captain
• Partner with law enforcement, regional investigators, and corporate partners to address Organized Retail Crime (ORC) and other large-scale theft activity.
• Collaborate with store leadership to analyze incident trends, assess risk, and implement strategic action plans.
• Oversee the use and maintenance of surveillance systems, alarms, and access controls to ensure optimal security performance.
• Lead emergency response and crisis management efforts, ensuring the safety and preparedness of all employees and customers.
• Certified Investigative Interviewer using W-Z & IAI methods to gather intel and information regarding internal and external investigations. 
• Maintain detailed reporting, case documentation, and performance metrics to support company objectives and compliance requirements.
• Drive Operational Shrink Reduction efforts by identifying process vulnerabilities, improving merchandise handling and shortage controls, and partnering cross-functionally to strengthen operational efficiency and accountability. 

Assets Protection Specialist / District Trainer / Electronics and Operations Leader

2021 - 2024

•  Maintain consistent and effective communication with Assets Protection Team Members across stores in Group 190 & District 172 by utilizing internal platforms for streamlined collaboration, facilitating real-time communication on apprehensions and stops for enhanced situational awareness. 
• Compile and maintain accurate records of Apprehensions, Productive Merchandise Recoveries & Known Theft Reports by using internal platforms.
• Identify and investigate theft, fraud, and other related incidents.
• Utilize surveillance tools and techniques to monitor and apprehend external theft subjects causing loss to Target.
• Work with law enforcement and external partners as necessary to prosecute offenders.
• Train and educate team members on security protocols and safety procedures.
• Assist in the management of a team of Assets Protection professionals.
• Support team members by providing guidance, training, and performance feedback.
• Foster a collaborative and motivated team environment, ensuring alignment with organizational goals and objectives.
• Monitor and operate security systems, including PTZ, Still Frame, and Covert cameras.
• Conduct regular audits and assessments of the store to identify potential vulnerabilities.
• Ensure compliance with company policies, local laws, and regulations.
• Adhere to ethical standards and maintain the confidentiality of sensitive information.
• Promote a “Not Here” culture inside Target stores by assisting in the leadership of the Assets Protection team.  

Business Owner / Professional DJ

2016 - 2024

•  Oversaw all aspects of business operations, including strategic planning, financial management, and marketing
• Developed and executed business strategies to drive growth and profitability
• Led a team of DJs and support staff, ensuring high standards of performance and customer service
• Managed client relationships, from initial consultation to event execution, ensuring client satisfaction
• Designed and implemented marketing campaigns to promote services and attract new clients
• Coordinated with vendors and venues to ensure seamless event logistics
• Handled budgeting and financial planning, ensuring fiscal responsibility and profitability
• Stayed updated with industry trends to offer the latest in sound and lighting technology to clients
• Created tailored music and lighting experiences to enhance the ambiance of weddings and events
• Ensured compliance with legal and safety regulations